OUR SHIPPING POLICY
DELIVERY TIMINGS: Most of our orders are shipped within 3 business days of purchase, pending availability and credit verification. Once your order is shipped, we estimate you'll receive your order within 3-10 business days of it's ship date. Shipping times may vary depending on the destination, but rest assured we work our hardest to get you your order as quickly as possible. Please note, we do not ship on the weekend or EU holidays.
USA: Flat fee of €10,00 (we're currently shipping only to California & NY state)
Rest of the world*: Flat fee of €20,00
(Note: Shipping fees are non-refundable)
OTHER SHIPPING INFO: Please ensure all information is correct when providing your shipping information during checkout. We may be required to contact you if there is any incorrect and/or missing information, which may cause delays in shipping your order. Delays may also occur due to pending payment verifications, customs clearance, and weather conditions.
LOST OR STOLEN PACKAGES: If your tracking info shows that your package was delivered, but you haven't received it yet, please contact us at firstname.lastname@example.org. Kindly note we don't take responsibility for lost/missing packages that show successful delivery to the address shared with us.
ORDER CANCELATION: Orders cannot be modified after being submitted. In case you wish to cancel your order please email us within 24 hours to email@example.com and we'll do our very best to accommodate your request. If your order has already been shipped out, our normal return policy will be applied.